Waja44 is committed to protecting the privacy and personal data of every player. This Policy explains exactly what information we collect, how we use it, and the rights you hold over your own data.
All personal data is stored using 256-bit SSL encryption and access-controlled server infrastructure. Your information is never sold to third parties.
Waja44 does not sell, rent, or trade your personal information to any external party for marketing or commercial purposes — ever.
You have the right to access, correct, or request deletion of your personal data at any time by contacting our support team directly.
Waja44 uses cookies solely to maintain session integrity and improve platform performance. We do not deploy third-party advertising trackers or cross-site profiling cookies.
This Privacy Policy (hereinafter "Policy") sets out the manner in which Waja44 (hereinafter "Waja44", "we", "us", or "our"), the operator of the online gaming and sports betting platform accessible at https://waja44.cam, collects, processes, stores, and protects the personal data of individuals who access or use the Platform (hereinafter "User", "you", or "your").
Waja44 is committed to protecting the privacy of all users, including players based in Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, Shah Alam, and across Malaysia. This Policy is drafted in compliance with applicable data protection principles and is intended to be transparent, plain, and fully understandable by all users regardless of technical or legal background.
By accessing the Waja44 Platform, registering an Account, or interacting with any feature or service offered through https://waja44.cam, you acknowledge that you have read and understood this Policy and consent to the data processing activities described herein. If you do not agree with this Policy, you must discontinue use of the Platform immediately.
For the purposes of this Policy, the following definitions apply:
Waja44 collects the following categories of Personal Data in the course of operating the Platform:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, nationality, MyKad / passport number | Account registration, KYC verification, age confirmation |
| Contact Data | Email address, mobile number, residential address | Account communications, support, withdrawal processing |
| Financial Data | Payment method details, bank account references, transaction history, MYR deposit/withdrawal records | Payment processing via DuitNow, FPX, Touch 'n Go eWallet, Boost, GrabPay, Maybank2u, CIMB Clicks, and other approved channels |
| Technical Data | IP address, browser type, device identifier, operating system, session timestamps | Security monitoring, fraud detection, platform optimisation |
| Usage Data | Game play history, wager amounts, sports markets accessed, session duration | Responsible gambling monitoring, platform improvement, personalisation |
| KYC Documents | Scanned copies of MyKad (front and back), passport photo page, driver's licence, utility bills, selfie with ID | Identity verification, anti-money laundering compliance, withdrawal authorisation |
| Communications Data | Support chat transcripts, email correspondence, feedback submissions | Dispute resolution, service quality assurance, regulatory record-keeping |
Waja44 collects Personal Data through the following channels:
Information you provide directly when registering an Account, completing your player profile, submitting KYC verification documents, making deposits or withdrawal requests, contacting our support team via Live Chat or email, or completing any forms on the Platform.
Technical data collected automatically through your interaction with the Platform, including IP address logging, session cookies, device fingerprinting for fraud prevention, and server-side access logs. This data is collected regardless of whether you are logged in to your Account.
Data received from payment service providers (such as Maybank2u, CIMB Clicks, Public Bank Online, Hong Leong Connect, Touch 'n Go eWallet, Boost, GrabPay, DuitNow, and FPX) in connection with the processing of financial transactions. In limited circumstances, data may also be obtained from identity verification service providers engaged to assist with KYC processes, and from fraud prevention databases.
Waja44 processes your Personal Data for the following specific and legitimate purposes:
Waja44 processes your Personal Data on the following legal bases, which may apply individually or in combination depending on the specific processing activity:
Waja44 does not sell, rent, or commercially distribute your Personal Data. We may share your data in the following limited and controlled circumstances:
Transaction data is shared with your selected payment provider — including Maybank2u, CIMB Clicks, Public Bank Online, Hong Leong Connect, Touch 'n Go eWallet, Boost, GrabPay, DuitNow, and FPX — solely to the extent necessary to process your deposit or withdrawal in MYR. All such providers are bound by their own data protection obligations.
KYC document data may be shared with authorised identity verification service providers engaged by Waja44 to assist in confirming the authenticity of submitted documents. These providers are contractually prohibited from using your data for any purpose other than the specific verification task.
Where required by applicable law or valid legal order, Waja44 may disclose Personal Data to relevant regulatory authorities, law enforcement agencies, or gaming licensing bodies. Such disclosures will be made only to the extent strictly required and, where legally permissible, you will be notified in advance.
Limited technical identifiers may be shared with industry fraud prevention databases to detect and prevent fraudulent account activity across the sector. This processing is undertaken on the basis of legitimate interests in protecting the Platform and its users.
Waja44 retains Personal Data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable legal, regulatory, or accounting obligations.
Upon the expiry of the applicable retention period, Personal Data will be securely deleted or anonymised in accordance with Waja44's data deletion procedures.
Waja44 implements and maintains a comprehensive suite of technical and organisational security measures designed to protect your Personal Data against unauthorised access, loss, alteration, or disclosure. These measures include:
While Waja44 takes all reasonable steps to protect your data, no method of transmission over the internet or electronic storage is entirely risk-free. You are encouraged to use a strong, unique password for your Account and to activate two-factor authentication for enhanced protection.
Waja44 uses cookies and similar tracking technologies on the Platform. Cookies are small data files stored on your device that help us maintain your login session, remember your preferences, and understand how users interact with the Platform.
Waja44 does not deploy third-party advertising trackers, cross-site behavioural profiling cookies, or social media tracking pixels. We do not use cookies to build advertising profiles or sell your browsing behaviour to data brokers.
You may manage or disable non-essential cookies through your browser settings. Please note that disabling strictly necessary cookies may impair your ability to log in or use core features of the Platform.
Subject to applicable data protection laws and the legitimate interests of Waja44 in maintaining regulatory compliance and Platform security, you hold the following rights in respect of your Personal Data:
To exercise any of these rights, please contact the Waja44 Data Protection team via the contact details provided in Section 16 of this Policy. We will acknowledge your request within 5 business days and provide a substantive response within 30 calendar days.
The Waja44 Platform is intended exclusively for individuals who are 21 years of age or older. Waja44 does not knowingly collect, solicit, or process Personal Data from individuals under the age of 21. If we become aware that an Account has been registered by or on behalf of an individual under this age, the Account will be closed immediately, all associated data will be deleted in accordance with applicable law, and any funds deposited will be returned to the source payment method where possible.
If you have reason to believe that a minor has registered an Account with Waja44, please contact us immediately at the details provided in Section 16.
The Waja44 Platform may contain references to payment providers and other service partners. Please note that this Privacy Policy applies solely to the Waja44 Platform and its data processing activities. Where you interact with third-party services — such as your bank's online portal, Touch 'n Go eWallet, Boost, or GrabPay — during a deposit or withdrawal transaction, the privacy practices of those services are governed by their own privacy policies.
Waja44 has no control over and accepts no responsibility for the privacy practices or content of third-party services. We encourage you to review the privacy policies of any third-party service you access.
Waja44's primary data processing infrastructure is located in secure, access-controlled facilities. In certain circumstances, particularly in connection with the provision of services by game content providers, payment processors, or identity verification services, your Personal Data may be transferred to or processed in countries outside Malaysia.
Where such transfers occur, Waja44 ensures that appropriate safeguards are in place to protect your Personal Data to a standard equivalent to that required under applicable data protection principles. Such safeguards may include standard contractual clauses, binding corporate rules, or reliance on adequacy decisions where applicable.
Waja44 reserves the right to update or amend this Privacy Policy at any time in response to changes in applicable law, regulatory requirements, or our data processing practices. The "Last Updated" date at the top of this page reflects the date of the most recent revision.
Where material changes are made to this Policy, Waja44 will provide notice via a prominent announcement on the Platform and, where appropriate, by email to the address registered on your Account. Continued use of the Platform following such notification constitutes acceptance of the revised Policy.
We encourage you to review this Policy periodically to remain informed of how your Personal Data is being protected and processed.
If you have any questions, concerns, or formal requests regarding this Privacy Policy or the processing of your Personal Data by Waja44, please contact our Data Protection team using the following details:
For information on responsible gambling tools, self-exclusion, and deposit limits, please visit our Responsible Gambling page. For the full Terms and Conditions governing use of the Platform, please review our Terms & Conditions.
Our support team is available 24/7 in English, Bahasa Melayu, and Mandarin. We treat every privacy enquiry seriously and respond to all formal data requests within 30 days. For players aged 21 and above only.